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Privacy Policy

Effective Date: January 1, 2026
 

The TC Advantage (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, store, and safeguard information obtained through our website and in the course of providing transaction coordination services.
 

Information We Collect

We may collect personal and professional information, including but not limited to:

  • Names, email addresses, phone numbers, and mailing addresses

  • Real estate license and brokerage information

  • Transaction-related documents and data submitted by agents or brokers

  • Information related to buyers, sellers, and other parties to a real estate transaction, as provided by the agent or broker

  • Website contact form submissions and intake forms

We collect information only when it is voluntarily provided or when necessary to perform contracted services.
 

How We Use Information

Information collected is used solely to:

  • Provide transaction coordination and administrative services

  • Communicate with agents, brokers, escrow, and other authorized parties

  • Maintain compliance files as directed by the agent and broker

  • Improve internal systems, workflows, and service quality

  • Respond to inquiries submitted through our website

We do not use personal information for marketing unrelated services without consent.
 

Administrative Role & Direction

The TC Advantage operates strictly in an administrative capacity under the direction of licensed real estate agents and brokers. We do not provide legal advice, negotiate transactions, or make decisions on behalf of clients. Any personal information we handle is used only as instructed and required to complete administrative tasks.
 

Information Sharing

We do not sell, rent, or trade personal information.

Information may be shared only with:

  • The agent or broker who engaged our services

  • Escrow, title, lenders, or other parties involved in the transaction, as authorized

  • Service providers or platforms used to facilitate transaction management (e.g., document signing or file storage systems), subject to confidentiality safeguards

  • Legal or regulatory authorities if required by law


Data Security

We take reasonable and appropriate measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure platforms, restricted access, and industry-standard administrative safeguards.

Despite our efforts, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.


Data Retention

Information is retained only as long as necessary to fulfill our services, comply with legal and regulatory requirements, or maintain transaction records as directed by the broker.
 

California Privacy Rights

California residents may have rights under applicable privacy laws, including the right to request access to or correction of their personal information. Requests must be submitted in writing and may be subject to verification.


Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those sites.


Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact: info@thetcadvantage.com

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